We take care to pack your items carefully so that they wont get damaged in transit. If, for whatever reason, they arrive damaged or faulty, we ask that you let us know within 7 days of receiving them in the mail.

We'll arrange for the products to be returned to us and a replacement will be sent out to you immediately at no cost. Be sure to contact us regarding return shipping so we can organise, free of charge, return shipping.

To return a product due to change of mind, you have 7 days, please contact us to let us know you would like to arrange a product return. We'll advise the best address for you to send the products. Carefully pack and seal the item(s) in their original shipping package and post them back to us. Provided that we receive the products in their original UNUSED and UNOPENED condition, we will arrange for the original purchase price (not including original postage fees) to be refunded to the purchasers credit card. 
Please note that we do not refund original postage fees with the return.

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